We are Fixed Services Provider, a professional cleaning company based in New York City, founded by Santiago Cortes and Alondra Bernal, a husband-and-wife team with a clear mission: to provide reliable, professional cleaning services with visible results from day one.

Before launching Fixed, we spent years working in different industries: restaurants, coffee shops, high-end cleaning companies, and as independent housekeepers. Along the way, we gained real hands-on experience, understood what clients truly need, and developed a deep respect for quality service.

We also bring a strong academic foundation: Santiago is a professional chemist, and Alondra is an industrial engineer with an MBA. This mix of technical expertise and business leadership gave us the tools to build a structured, efficient, and purpose-driven company.

That’s how Fixed was born: a company built from scratch through discipline, training, and a shared passion for helping others. What started as a dream quickly became a formal business with a powerful goal: to transform not just our own lives, but also the lives of our clients and team.

Today, Fixed is a growing company that blends the warmth of a family-owned business with the high standards of a modern operation. We offer residential and commercial cleaning services, including routine maintenance and deep cleanings, move-in/move-out, event cleanups, garages, offices, and building maintenance.

Our team is trained, certified, uniformed, and fully committed to delivering a spotless experience every time. We follow strict protocols, use eco-friendly products and equipment safe for kids and pets, and personalize each service to meet the real needs of every space we enter.

More than just a cleaning company, Fixed was founded with a social purpose. We’re here to create meaningful work, offer real opportunities, and build trust every step of the way.